Feel free to contact us.

But before you do, take a look at our frequently asked questions .



How To Contact Us
Covered Insurance is an online insurance broker. We offer insurance policies you can manage 24/7 by logging into your online account from anywhere at any time.

As we are an online-only company we do not have a telephone number for general enquiries.

If you have a question about your policy: You may find information to assist you in our FAQs available on all of our product websites.

Email Us: You can email us at motor@coveredinsurance.com We aim to respond to all emails on the same day as we receive them during office hours (Monday to Friday 9 am to 5 pm).
If we receive your request outside our business hours, we will reply as soon as possible when our offices are open.

Existing Customers.
When emailing us please provide the following information.

  • The Name Of The Insured Driver As Shown On Your Documents.
  • The Policy Number As Shown On Your Documents.
  • The Insured Car Registration As Shown On Your Documents.
  • Full Details Of Your Enquiry.

Do you need to make changes to your policy?
Log into your account and you can.

  • Make changes to your policy.
  • Manage your personal details.
  • Manage your vehicle details.
  • Renew your policy.

If you need to make a claim go to Make A Claim in the menu bar.

Write To Us: Covered Insurance, PO Box 581, Grays, RM17 9QU.

Frequently asked questions

Want to know more about our flexible insurance solution for learner drivers? We'll tell you everything about it right here.